Get in Touch
Have a question, need help, or want to share feedback? We'd love to hear from you.
Phone / WhatsApp
+6285121355870Address
Bogor, Indonesia
Website
pixture.ioCommunity
Join our DiscordSupport is open 24/7 on WhatsApp and in the chat inside your Pixture dashboard. Emails get a reply within 24 hours.
Quick answers
Many questions are already answered in the Pixture docs, with screenshots and step-by-step guides.
- Getting startedCreate an account, install the app, pair your first booth and run a test session.
- TroubleshootingCamera not detected, printer not printing, booth offline and other common fixes.
- Supported cameras and printersCheck your hardware before an event.
- Billing questionsPlans, renewals, invoices and moving Pix Pro to another computer.
Get a faster answer
When you write to us, include your booth name, what you expected to happen, what happened instead, and a photo or screenshot of the screen. If the booth is at a live event, say so and we will prioritise it.